80-74 87th Ave. Woodhaven, N.Y. 11421

Phone 347-368-9816

E-mail nefty@nyc.rr.com

Neftali Martinez

Objective

To expand my horizons with a job that will allow me to use my mind and diverse skills.

Work experience

2000 Present Patterson, Belknap, Webb & Tyler LLP New York, N.Y.

Helpdesk Tech/Night Arcserve Operator

Networking support includes, adding users, resetting passwords, rebooting
servers, ArcServ tape backups, re-installing SAN enironment, creating weekly backup Jobs, and troubleshooting network connectivity issues.

Supporting MS-Word, WordPerfect 6.1 9, Citrix Remote software, MS-
Outlook, Novell GroupWise, PowerPoint, NT4, MS-Excel, Summation, Lexis-
Nexus, WestCheck, Windows 98/95, and Windows XP/2000.

1999 - 2000 Lowe Lintas & Partners New York, N.Y.

P.C. Analyst

Calls average 30-70 a day. Installing and supporting MS-Mail, Lotus 5.0, MS-Word, Excel, PowerPoint, Win95, Win98, WinNT, IE4 and IE5, McAfee
Virus Scan central, MS Outlook 98. Solving first level Macintosh user issues.
Lotus administration. Running Y2k BIOS updates on Laptops.

Summer 96 & 97 Board Of Education New York, N.Y.

Field Technician

Computer hardware and software installations for faculty Installing and
supporting DOS, Windows 3.1, 3.11, 95. Installing PC3270 software on various platforms. Troubleshooting network software problems. Rolling out P.C.
systems in schools and different locations in Brooklyn, Queens, Manhattan, and Staten Island.

Summary of qualifications

Operating Systems Win95/98/ME/NT4/2000/XP, Ms-Dos 5 and up, WinNT
Server 4.0.

Software: WordPerfect 6.1 9, Citrix Remote software, MS-Outlook, Novell GroupWise, PowerPoint, NT4, MS-Excel, Summation, Lexis-Nexus, WestCheck Novell, Lotus 5.0, MS-Word, Excel, PowerPoint, Internet Explorer All versions, McAfee Virus Scan 4.0eng, MS Outlook 98, Norton Utilities for windows
4.0 and up, Photoshop 5.0.Hardware: I can build a PC from parts. Soundcards, modems, video, cd-burner or DVD.

Education

1995 - 1999 Queens College Queens, N.Y.

2 Years College

2 Years of college Computer science major. Want to finish soon

1991 - 1995 Brooklyn Technical High School Brooklyn, N.Y.

Major: Electrical