Q: What is the most often repeated question in healthcare today?
A: HOW CAN WE CUT COSTS?
Q: Why is cutting costs so important?
a. Better bottom line.
b. Stay in business.
c. Give patients more for less.
d. Give raises to personnel.
e. Be competitive.
g. All of the above
A: g. All of the above
Q: Which healthcare processes post immediate gains?
a. GPO Contract Compliance
b. Product Evaluation and Standardization
c. Vendor Consolidation
d. Inventory Reduction
e. Inventory Turn Enhancements
f. Just-in-Time/ Stockless Inventory
g. Charge Master Review
h. Lost Charge Reduction
i. System Enhancements (EDI)
l. All of the above
A: l. All of the above
Q: What is the least expensive process to implement?
A: Just ask a question, such as those listed below.
|Materiel Management Questions It Never Hurts To Ask|
|Copyright © 1996 by Dennis O Dorrity - All rights reserved|
|We can order this item through our distributor, correct?|
|We can order the disposables for this piece of equipment through our distributor, right?|
|This is F.O.B. destination, right?|
|You are going to pay the freight, are you not?|
|You are sharing the cost of freight, correct?|
|What accessories are required to make your piece of equipment function optimally?|
|Those accessories are included, are they not?|
|What additional storage units/special carts are recommended for your product?|
|Since we need additional storage units/special carts just to use your product, how is your company going to help pay for that added cost?|
|Two copies of the repair manual are included, are they not?|
|You are including the Bio-Med Tech's or Maintenance Tech's repair course, are you not?|
|Structural Change Questions|
|What is your company's compensation program for the structural changes we need to make to accommodate your equipment?|
|Since we need to (tear down a wall, run power lines, install water lines, etc.), just to get your equipment operational, how is your company going to help pay for that additional cost?|
|Will your people uncrate, set up and install the your equipment or is this something we can do for ourselves?|
|Will your people need our assistance to uncrate, set up and install the your equipment?|
|When our people uncrate, set up and install the your equipment, your company will compensate us for their labor, correct?|
|Maintenance Contract Questions|
|The first two years of the maintenance contract is included, right?|
|You will give us the second year of the maintenance contract free if we purchase the first, right?|
|Does your company have someone whose job is to write, approve, or disburse grants?|
|Does your company have a program where it donates equipment, supplies, consulting services or funding to hospitals?|
|What must we do to qualify for that program?|
|Who is the Point-of-Contact for that program?|
|You do have a discount if we pay cash up front, do you not?|
|You do have a discount if we pay in full upon receipt of your billing, do you not?|
|Do you have a lease option? (If yes) What is its effective interest rate?|
|Will you defer billing for 90 days?|
|Better Price Questions|
|Is this the absolute best price you can get for me?|
|What must I do to qualify for a better price?|
|Buying Group Questions|
|You will allow the physicians, clinics, practices and other institutions associated with us, this same pricing structure, will you not?|
|Does this price reflect my buying groups discount?|
|I know that you are not part of my buying group but you will give me the price break that my buying group generally receives, right?|
|What disposable items are required to make your piece of equipment functional?|
|How many months worth of disposables are you including?|
|You will place the disposables on consignment, will you not?|
|How many years are you guaranteeing the price of the disposables?|
|Do the disposables require a Material Safety Data Sheet (MSDS)?|
|You will send (FAX) us a copy of the Material Safety Data Sheet (MSDS) immediately, right?|
|Your company will provide an inservice video, will it not?|
|How often each year will you inservice this piece of equipment?|
|You do provide a policy and procedure template, do you not?|
|What additional education plans will your company make available, free of charge?|
|You are paying for the _______________ educational trip, are you not?|
|You will assist in the payment for the _______________ educational trip, right?|
|(Used only in hard-ball situations.)|
|Who is your biggest competitor?|
|When I call your competitor, will he give me a better price?|
|Words of Wisdom|
|"It never hurts to ask."|
|"The absolute worst that they can do is say, 'No'."|
|"Ask and ye shall receive..."|
|609 Amy - Garden City, Kansas 67846 - (316) 276-7012 - firstname.lastname@example.org|