News for New Business Models
... The success factors of disruptive
Focus on Starnet
... Online Casino Operating Systems
Focus on HomeCom
... Web Builder for Banks, Insurance Sellers
Focus on Security First
... Turnkey Net Bank Systems
Focus on Peapod (PPOD)
Focus on Radio Frequency
Micro Devices (RFMD)
... Wireless infrastructure
Update on Insurance
. . . Online
Distribution Strategies for Insurance Products
. . . The Net Proves Commercial Viability
. . . Introduction
to E-Commerce & Law of Net
. . . whimsical
explorations of Net Resources
A Report of an Evening with Kinsley, Negroponte, Polese,
Bateson, Janney & Lanier at
Hartford's Bushnell Memorial
and Twelve Rules of Digital Business
"The E-gang," the cover article in the July 26
issue, Forbes features this year's list of the New
Digital Entrepreneurs, the people "reinventing the
rules of business, customer by customer, new issue by new
list what they told Forbes are the rules that they live
Trade products for loyalty.
In the Internet Age, great companies will be based
not on products but on deep relationships with
customers, and the more you give customers up front,
the more loyal -- and eventually lucrative -- they
will be. William Gross, Idealab.
Let the community run your business.
The best Net successes are not about products, but
about creating communities where users can shape the
business to their needs; managing such a
community requires entirely different skills and
procedures than does managing a traditional
business. Margaret Whitman, Ebay.
You should be in communications.
By assisting their clients to better communicate with
each other and their customers, a company can build a
steady stream of revenue. David Hayden,
To start a revolution, give up control.
"Open source" systems, of which
the Linux operating system is the best example,
allows its own users to develop and extend the
system, enabling rapid development. Linus
Torvalds, Linux Movement.
Let technology outrun the law.
Much of the technology of the Net has made
traditional legal rules, like music copyrights,
almost impossible to enforce. Trying to hold back
change while waiting for the legal system to adapt
may counterproductive and futile. Eugene
The power lies with the newcomers.
At established firms, new ideas are seen as risky and
too often reworked to fit with existing
products. Managers in such companies may use
traditional strategies that don't work with the new
environment. Those traits may be disabling on
the Net. Donna Dubinsky, Handspring.
Don't just quit the club -- defy it.
New pioneers in Net businesses often come
from positions of success and power in traditional
institutions, and set up processes that wholly
replace the institutions from which they came.
William Hambrecht, W.R. Hambrecht.
Reinvent your startup.
Find a middle ground between a dictatorship
and the slow decision making of consensus
building. Robert Knowling, Covad
Put strategy before technology.
What's important about the Net is not technology: it
is creating a clear vision of what a company is
trying to accomplish for its customers. Eric
Make your technology invisible.
Business should not be about the next
high-tech widget, but about making things work.
Chris McCleary, USInternetworking.
Create a scene.
Cultivate your customers; they may also be your
investors. Startups have to start the public
relations push early, creating a brand while creating
products. Pamela Alexander, Alexander Ogilvy
Go public first, make money later.
Is the Internet just a bubble? No, the next trend,
business selling Net-based services to other
business, will dwarf the revenues of the past four
years. Mary Meeker, Morgan Stanley Dean Witter.
article, on Forbes Online, is at:
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The Net offers tremendous opportunities
for those who can appreciate the "increasing
returns" economics of networks, the power of
community, and its opportunity to eliminate the costs of
intermediaries and manual hand-offs in the distribution
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The Innovator's Dilemma
: When New Technologies Cause Great Firms to Fail
by Clayton M. Christensen
- 256 pages (June 1997)