BERNADETTE D. KORTZE
505 Dewey Avenue · Bridgeville, PA 15017 ·
(724) 696-8128 (W)
(412) 220-7706 (H)
More than 10 years’ experience in training, assessment, selection, recruitment
and employee relations in an international human resource consulting firm.
Proven proficiency in problem solving, conflict resolution, and developing
policies and procedures to meet the corporate goals.
Cochair committee to create and implement new corporate associate
orientation program. After first year of successful implementation,
redesign program to include regional associates.
Facilitate all mandatory DDI internal training including performance
management, new employee orientation, and customer service training.
Instruct DDI programs for clients; Service Plus, Targeted Selection,
Maximizing Performance, Interaction Management, and Techniques for an Empowered
Conduct resume writing seminars for Carlow College New Choices program.
Write professional and technical job descriptions, as well as newspaper,
technical journal, and website ads.
Identify and coordinate recruitment activities at professional conferences,
job fairs, nonprofit organizations and company outsourcing.
Research and identify recruiting sources to reach organizational
objective; create a more diverse workforce.
Initiate and implement campus recruitment activities at appropriate
colleges and universities.
Use Resumix software to develop job criteria, search database and
identify appropriate candidates.
Assessment and Selection
Develop and implement selection processes for managerial, consultant,
financial, technical, and clerical positions.
Manage assessment centers for internal managerial candidates; write
final reports; and provide face -to-face candidate feedback.
Perform a variety of functions for client projects, including job
analysis, assessment administrator, interviewer, assessor and role player,
and written reports for manufacturing and service industries.
Conduct impact assessment of associate orientation program and present
results and recommendations to total quality steering committee.
Consult with managers on corporate business strategies, department
structures, staffing needs, and recruiting goals.
Conduct exit interviews and compile data to suggest trends.
Counsel associates regarding career paths/opportunities, performance,
and salary issues.
Counsel managers regarding performance issues and legal documentation.
1997-Present: Sony Electronics, Inc.
Recruiter (contract position-Source, identify, interview and recommend
qualified professional candidates to hiring managers.
1985-1997: Development Dimensions International
Recruiter-Created job descriptions and job criteria. Executed
all recruiting functions for professional and clerical positions.
Human Resources Coordinator-Facilitated training programs for associates
and clients. Create and interpret company policies and procedures
for associates and managers. Researched and recommended purchase
of resume-tracking software. Administered sales incentive system.
1984-1985: MBD Inc.
Administrative Assistant/Word Processor-Two long-term
temporary assignments with Westinghouse Electric Corporation, Telecommunications
Division and Nuclear Division.
1981-1984: Solid State Measurements, Inc.
Administrative Assistant-Comprehensive support for Vice
President of Sales & Marketing. Functioned as the office manager.
1979-1981: Franklin Regional School District
Elementary Teacher-Instructed students in grades two,
four and five, held bi-annual parent conferences, and evaluated district
EDUCATION AND TRAINING
B.S. Elementary Education, University of Pittsburgh
M.S. Adult Education, Pennsylvania State University (12 credits)
Techniques Facilitator, Service Plus Facilitator, Job Analysis Workshop,
Maximizing Performance Facilitator
Employment Regulations in Pennsylvania, SPHR study group, Robert Morris
College, Micro Soft Word
American Society of Training & Development, Carlow College New Choices
Business Advisory Committee